Built by operators, for operators
Looset is an AI-native operating system for property teams, built by people who have leased units, walked turns, and sat in the property manager’s chair.
- Grounded in real leasing, maintenance, and accounting workflows
- Designed to replace scattered inboxes and spreadsheets with one shared surface
- Built for teams who want software that keeps up with the way they already run the portfolio
Today in Looset
Automation across your portfolio
Leasing
Leads replied
Tours scheduled automatically
Maintenance
Work orders routed
Vendors scheduled on-time
Accounting
Payments reconciled
Exceptions flagged for review
Looset reads messages, updates the system of record and keeps everyone in the loop.
Building an AI-native operating system for property operators.
Our background
We've run the work before we built the tool
Looset exists because we spent years inside the workflows we now support—leasing units, approving payables, fielding resident escalations, and stitching together reports from systems that didn’t talk to each other.
Those nights informed every decision we make about the product. We're building the tool we wished we had when we were in the chair.
Multifamily and mixed-use experience across leasing, renewals, and day-to-day resident communication.
Time in turns, inspections, vendor coordination, and maintenance queues—not just in conference rooms.
Years of building owner reports and explaining performance—often by hand, across multiple systems.
Product, design, and engineering experience from modern SaaS companies, applied to property operations.
How Looset works
A shared surface for the whole team
Looset brings leasing, maintenance, collections, and accounting into one place. Instead of juggling inboxes, spreadsheets, and legacy portals, your team works from a shared queue of what needs attention right now.
Automation sits on top of that shared surface—not as a bolt-on add-on, but as part of the core product that understands your data and your workflows.
A day with Looset
New leads are routed, work orders are triaged, and payments are reconciled—while your team focuses on resident experience and owner relationships.
✓ Lead emails become tours and applications without manual follow-up.
✓ Texts and portal messages become work orders with vendors assigned.
✓ Exceptions are surfaced for review; routine items are handled automatically.
How we work with customers
A long-term partner, not just another vendor
We ship with you, not at you. That means clear communication, hands-on onboarding, and a roadmap shaped by the realities of running properties—not just a feature checklist.
- Straightforward communication
- Clear timelines, honest tradeoffs, and practical guidance for rollouts and migrations.
- Hands-on onboarding
- We work directly with your team to map existing workflows into Looset so day one feels familiar, not disruptive.
- Ongoing, operator-led feedback
- Regular check-ins with your operators help us prioritize what actually moves the needle for your residents, staff, and owners.
1. Stay close to the work
We ship features with property managers on Zoom, not from a conference room. Roadmap decisions start with real workflows and real tickets.
2. Ship, then refine
We prefer small, well-scoped releases over big unveils. Most weeks include at least one change driven by a customer conversation.
3. Play the long game
We expect to support customers through vendor changes, portfolio growth, and new owners. The product is built with that horizon in mind.